Conditions of Use

Application of These Conditions

You must read and agree to these conditions before making any other use of this Site. If you do not agree to these conditions, you must not use the Site. By making any use of the Site, you thereby accept and agree to be bound by these conditions.

Deﬁnitions

"Site" means any part of this and any other web Site operated by or on behalf of us; "use" includes access to or use or attempted access to or use of any part of the Site;

"we", "us" and "our" means Complexica Pty Ltd (ABN 58 600 987 264) and includes its officers, employees, agents, contractors and

contributors of the Site content.

"you" means any person who uses the Site.

Copyright & limited right to use materials

We or third parties own and retain the copyright and other intellectual property rights in the materials found at the Site, including, without limitation, web pages, HTML, software, documents, text, designs, graphics, audio and video. Unless otherwise expressly stipulated by us, you may only use the Site for your personal use and may only print or make an electronic copy of information available on the Site for that purpose. You must not sell or otherwise commercially exploit any information made available at the Site. You must ensure that all copyright notices are retained in any material copied from the Site. Subject to this limited right to use materials, you must not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any materials from the Site in whole or in part without our prior written permission. If you breach any of these conditions, then (without limiting your other liabilities) your authorization to use the Site automatically terminates and you must immediately destroy any downloaded or printed materials.

By submitting any material to the Site or to us in connection with your use of the Site, you thereby assign all intellectual property rights in that material to us. You must not submit material to the Site if a third party has any intellectual property rights in that material without the prior consent of that third party.

Third party content

The Site may include content or references supplied by users or other third parties ("third party material"). We do not monitor or accept liability for third party content. Any opinions, advice, statements, services, offers or other information contained in third party material, is the responsibility of the respective author(s), distributor(s) or providers of that third party material. We make no representation and give no endorsement of the accuracy, adequacy, currency, suitability, completeness, legality, reliability or usefulness of the content of any third party content provider or the identity, knowledge or qualiﬁcations of any third party content provider. Your access to and reliance on third party content is entirely at your own risk.

References in third party material to any speciﬁc products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its sponsorship, endorsement, or recommendation by us, and such references shall not be used for advertising or product endorsement purposes.

Links to third party web Sites

Any links to third party web sites from the Site are provided solely as a convenience to you. We make no representation as to the intellectual property rights of any material available on the linked third party web sites and accept no responsibility for any broken or redirected links. The presence of such links should not be taken to imply any type of association, sponsorship, endorsement, monitoring, approval of, or responsibility for, the linked third party web Site or its content. We do not review and monitor any linked third party web sites and neither we nor our contributors are responsible for the contents, accuracy, adequacy, currency, suitability, completeness, legality, reliability or usefulness of any material on any third party web Site. It is your responsibility to evaluate the content and usefulness of information obtained from other sites. Your access to and reliance on any third party web Site is entirely at your own risk.

Links from other sites to this Site

Other sites may only link to this Site with our prior written permission. Any site that links to this Site:

Must link to our home page.
Must not replicate the Site's content.
Must not create a browser or border environment around the Site's content.
Must not imply any endorsement by us.
Must not misrepresent its relationship with us.
Must not present false information about our products.
Must not use our name or logos without our prior written permission.

Inappropriate content

You acknowledge that neither we nor the hosts, operators, and developers of the Site are liable for defamatory, offensive, illegal, or inappropriate content available at the Site or accessed from the Site and that the risk of injury from such content rests entirely with you.

You must not email, post or submit any defamatory, offensive, illegal or inappropriate material or any material containing a virus, worm, Trojan horse or other code that manifests contaminating or destructive properties.

Viruses

We cannot and do not guarantee or warrant that any ﬁles available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for virus detection, accuracy of data input and output and for maintaining an appropriate means for the reconstruction of any lost data.

Security & availability

There are many inherent risks involved in operating a web Site and transmitting information over the Internet. Unauthorized access and faults in computer systems and networks can and do occur which may result in the interception, unauthorized access, corruption, alteration, non-delivery, incorrect delivery or loss of information transmitted over the Internet. Consequently, we are unable to warrant that the Site will be free from such risks or that your use of the Site will be uninterrupted or error free.

Warranties/accuracy of data

We do not attempt to exclude any conditions, warranties, rights, or remedies that you may have pursuant to the law to the extent that those rights and remedies cannot be excluded by agreement ("non-excludable rights"). The information provided on this Site is supplied on an "as is" basis. Subject to any non-excludable rights, all express or implied conditions or warranties of any kind (including but not limited to the implied warranties of merchantability, ﬁtness for a particular purpose, freedom from contamination by computer viruses and non-infringement of proprietary rights) are excluded.

Although information has been produced and processed from sources believed to be reliable, subject to any non-excludable rights no warranty expressed or implied is made regarding the accuracy, adequacy, currency, suitability, completeness, legality, reliability or usefulness of any information. This disclaimer applies to both isolated and aggregate uses of the information.

Liability arising from use of the Site

Subject to any non-excludable rights, your use of the Site is entirely at your own risk. In no event shall we be liable for any damages whatsoever (including, without limitation, direct, indirect, punitive, special, consequential damages, lost proﬁts, lost data or business interruption) arising out of the use, inability to use, or the results of use of the Site, or arising from your purchase or inability to purchase any goods or services promoted on the Site, whether based on contract, tort, statute, common law, equity or any other legal theory and whether or not advised of the possibility of such damages. Without limitation, this exclusion of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of any material.

If circumstance arise where you are entitled to claim damages from us notwithstanding the provisions of these conditions (for example, pursuant to any non-excludable rights), our liability to you for the aggregate of such claims (regardless of the basis on which you are entitled to claim from us) is limited to the provision of the information, products or services again or payment of the cost of providing the information, products or services again (at our election).

Indemniﬁcation

You must indemnify us and the hosts, operators, developers of and contributors to the Site and keep each of them indemniﬁed against all claims, liabilities, expenses (including legal fees on a solicitor-client basis) or losses that may be made against or sustained by any of them arising from your breach of these conditions or otherwise howsoever from or in connection with your use of the Site.

Governing law

The Site is administered by us from offices in Adelaide, South Australia. These conditions and your use of the Site and any disputes between you and us shall be governed by and construed in accordance with the laws of South Australia, without giving effect to any principles of conﬂicts of law. Any legal proceedings arising out of or in connection with the use of the Site must be commenced in the appropriate court in Adelaide South Australia. You are solely responsible for ensuring that your use of the Site is not prohibited and complies with your local laws.

Severance

If any provision of these conditions is unlawful, void or for any reason unenforceable, then that provision shall be deemed severed

from these conditions and shall not affect the validity and enforceability of any remaining provisions.

Changes to Site content and access rights

We may modify the content, nature, or accessibility of the Site as and when we see ﬁt. These conditions will continue to apply even if you cease to be permitted or able to use the Site.

Revision of these conditions

We may revise these conditions at any time by updating this web page. You are bound by such revisions and should therefore regularly revisit this page to review the current conditions by which you are bound. Your continued use of the Site after a revision of these conditions evidences your acceptance of that revision.

"Larry will be our digital expert that will enable our sales team and add that technological advantage that our competitors don't have."

Kerry Smith
CEO, PFD Foods
$1.6 billion in revenue
PFD Food Services uses Complexica's Order Management System

"Lion is one of Australasia’s largest food and beverage companies, supplying various alcohol products to wholesalers and retailers, and running multiple and frequent trade promotions throughout the year. The creation of promotional plans is a complicated task that requires considerable expertise and effort, and is an area where improved decision-making has the potential to positively impact the sales growth of various Lion products and product categories. Given Complexica’s world-class prediction and optimisation capabilities, award-winning software applications, and significant customer base in the food and alcohol industry, we have selected Complexica as our vendor of choice for trade promotion optimisation."

Mark Powell
National Sales Director, Lion
Lion

"At Liquor Barons we have an entrepreneurial mindset and are proud of being proactive rather than reactive in our approach to delivering the best possible customer service, which includes our premier liquor loyalty program and consumer-driven marketing. Given Complexica’s expertise in the Liquor industry, and significant customer base on both the retail and supplier side, we chose Complexica's Promotional Campaign Manager for digitalizing our spreadsheet-based approach for promotion planning, range management, and supplier portal access, which in turn will lift the sophistication of our key marketing processes."

Richard Verney
Marketing Manager
Liquor Barons

"Dulux is a leading marketer and manufacturer of some of Australia’s most recognised paint brands. The Dulux Retail sales team manage a diverse portfolio of products and the execution of our sales and marketing activity within both large, medium and small format home improvement retail stores. We consistently challenge ourselves to innovate and grow and to create greater value for our customers and the end consumer. Given the rise and application of Artificial Intelligence in recent times, we have partnered with Complexica to help us identify the right insight at the right time to improve our focus, decision making, execution, and value creation."

Jay Bedford
National Retail Sales Manager
Dulux

"Following a successful proof-of-concept earlier this year, we have selected Complexica as our vendor of choice for standardizing and optimising our promotional planning activities. Complexica’s Promotional Campaign Manager will provide us with a cloud-based platform for automating and optimising promotional planning for more than 2,700 stores, leading to improved decision-making, promotional effectiveness, and financial outcomes for our retail stores."

Rod Pritchard
Interim CEO, Metcash - Australian Liquor Marketers
$3.4 billion in revenue
Metcash_ALM_logo

"After evaluating a number of software applications and vendors available on the market, we have decided to partner with Complexica for sales force optimisation and automation. We have found Complexica’s applications to be best suited for our extensive SKU range and large set of customers, being capable of generating recommendations and insights without burdening our sales staff with endless data analysis and interpretation.

Aemel Nordin
Managing Director, Polyaire
Polyaire chooses Complexica for sales force optimisation and automation

"DuluxGroup is pleased to expand its relationship with Complexica, a valued strategic partner and supplier to our business. Complexica’s software will enable DuluxGroup to reduce the amount of time required to generate usable insights, increase our campaign automation capability, personalise our communications based on core metrics, and close the loop on sales results to optimise ongoing digital marketing activity."

James Jones
Group Head of CRM, DuluxGroup

"Instead of hiring hundreds of data scientists to churn through endless sets of data to provide PFD with customer-specific insights and personalised recommendations, Larry, the Digital Analyst® will serve up the answers we need, when we need them, on a fully automated basis without the time and manual processes typically associated with complex analytical tasks.”

Richard Cohen
CIO, PFD Foods
$1.6 billion in revenue
PFD_Food_Services

"As a global innovator in the wine industry, Pernod Ricard Winemakers is always seeking ways to gain efficiencies and best practices across our operational sites. Given the rise of Artificial Intelligence and big data analytics in recent times, we have engaged Complexica to explore how we can achieve a best-in-class wine supply chain using their cloud-based software applications. The engagement is focused on Australia & New Zealand, with a view to expand globally."

Brett McKinnon
Global Operations Director, Pernod Ricard Winemakers
Pernod_Ricard_Logo

"70% - 80% of what we do is about promotional activity, promotional pricing -- essentially what we take to the marketplace. This is one of the most comprehensive, most complex, one of the most difficult aspect of our business to get right. With Complexica, we will be best in class - there will not be anybody in the market that can perform this task more effectively or more efficiently than we can."

Doug Misener
CEO, Liquor Marketing Group
1,400+ retail stores
Liquor Marketing Group LMG uses Complexica's Promotional Campaign Manager

"The key thing that makes such a difference in working with Complexica is their focus on delivering the business benefits and outcomes of the project."

Doug Misener
CEO, Liquor Marketing Group
1,400+ retail stores
Liquor Marketing Group LMG uses Complexica's Promotional Campaign Manager

"Australia needs smart technology and people, and it has been a great experience for me to observe Complexica co-founders Zbigniew and Matt Michalewicz assemble great teams of people using their mathematical, logic, programming, and business skills to create world-beating products. They are leaders in taking our bright graduates and forging them into the businesses of the future."

Lewis Owens
Chairman of the Board, SA Water

"Having known the team behind Complexica for some years ago now, I am struck by their ability to make the complex simple - to use data and all its possibilities for useful purpose. They bring real intelligence to AI and have an commercial approach to its application."

Andrew McEvoy
Managing Director, Fairfax Media - Digital

"I have worked with the team at Complexica for a number of years and have found them professional, innovative and have appreciated their partnership approach to delivering solutions to complex problems."

Kelvin McGrath
CIO, Asciano

“Working with Complexica to deliver Project Automate has been a true partnership from the initial stages of analysis of LMG’s existing processes and data handling, through scoping and development phase and onto delivery and process change adoption. The Complexica team have delivered considerable value at each stage and will continue to be a valued partner to LMG."

Gavin Saunders
CFO, Liquor Marketing Group
Liquor Marketing Group LMG uses Complexica's Promotional Campaign Manager

“Complexica’s Order Management System and Larry, the Digital Analyst will provide more than 300 Bunzl account managers with real-time analytics and insights, to empower decision making and enhanced support. This will create more time for our teams to enable them to see more customers each day and provide the Bunzl personalised experience.”

Kim Hetherington
CEO, Bunzl Australasia

"The team behind Complexica develops software products that are at the cutting edge of science and technology, always focused on the opportunities to deliver a decisive competitive edge to business. It has always been a great experience collaborating with Matthew, Zbigniew and Co."

Mike Lomman
GM Demand Chain, Roy Hill Iron Ore

"The innovations that the Complexica team are capable of continue to amaze me. They look at problems from the client side and use a unique approach to collaborating with and deeply understanding their customers challenges. This uniquely differentiates what they bring to market and how they deliver value to customers."

John Ansley
CIO, Toll Group
toll_logo

"Rather than building out an internal analytics team to investigate and analyse countless data sets, we have partnered with Complexica to provide our sales reps with the answers they need, when they need them, on a fully automated basis. We are excited about the benefits that Larry, the Digital Analyst will deliver to our business.”

Peter Caughey
CEO, Coventry Group
Coventry_Group_v2

Kim Hetherington
CEO, Bunzl Australasia

"After an evaluation process and successful proof-of-concept in 2016, we have chosen to partner with Complexica to upgrade the technological capability of our in-field sales force. The next-generation Customer Opportunity Profiler provided by Complexica will serve as a key tool for sales staff to optimise their daily activities, personalise conversations and interactions with customers, and analyse data to generate actionable insights."

Stephen Mooney
Group Sales Capability Manager, DuluxGroup
$1.7 billion in revenue
Dulux Group uses Complexica's Customer Opportunity Profiler

"After evaluating a number of software systems available in the marketplace, we have ultimately selected Complexica as our vendor of choice for sales force automation and CRM. Given the large SKU range we carry and very long tail of customers we serve, Complexica’s applications are best suited to deal with this inherent complexity without burdening our staff with endless data entry."

Nick Carr
CEO, Haircaire Australia
Australia's largest distributor of haircare products
Haircare Australia to use Complexica's Customer Opportunity Profiler, CRM and Order Management System

“Asahi Beverages is Australia’s largest brewer, supplying a leading portfolio to wholesalers and retailers, including some of Australia’s most iconic brands. Last year Asahi Beverages acquired Carlton & United Breweries, which is its Australian alcohol business division. To harness the strength of our expanded portfolio, we partner with our customers to run multiple and frequent trade promotions throughout the year, delivering long-term growth for both our business and theirs. Given the inherent complexity in optimising promotional plans and our continued focus on revenue and growth management, we have selected Complexica as our vendor of choice after a successful Proof-of-Concept of its world-class optimisation capabilities.”

Kellie Barnes
Group Chief Information Officer
Asahi Beverages
Asahi