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Delivering Resiliency in Port Operations: A Success Story from Vanuatu

22 May 2025

CPX-PressRelease-Photo-1Complexica Pty Ltd, a leading provider of Artificial Intelligence software for supply & demand optimisation, announced today its successful site visit to ๐—Ÿ๐—ฎ๐—ฝ๐—ฒ๐˜๐—ฎ๐˜€๐—ถ ๐—œ๐—ป๐˜๐—ฒ๐—ฟ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—–๐—ผ๐—ป๐˜๐—ฎ๐—ถ๐—ป๐—ฒ๐—ฟ ๐—ง๐—ฒ๐—ฟ๐—บ๐—ถ๐—ป๐—ฎ๐—น (๐—Ÿ๐—œ๐—–๐—ง) in Port Vila, Vanuatu, adding resilience to Vanuatuโ€™s critical supply chain following their latest earthquake.

In 2018, IPDS selected Australian company ๐—ช๐—ฎ๐˜ƒ๐—ฒ ๐—ฆ๐˜†๐˜€๐˜๐—ฒ๐—บ๐˜€, a division of ๐—–๐—ผ๐—บ๐—ฝ๐—น๐—ฒ๐˜…๐—ถ๐—ฐ๐—ฎ ๐—ฃ๐—ผ๐—ฟ๐˜๐˜€ & ๐—Ÿ๐—ผ๐—ด๐—ถ๐˜€๐˜๐—ถ๐—ฐ๐˜€ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐˜‚๐—ป๐—ถ๐˜, for the implementation and ongoing support of the ๐—ง๐—ฒ๐—ฟ๐—บ๐—ถ๐—ป๐—ฎ๐—น ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐—ฆ๐˜†๐˜€๐˜๐—ฒ๐—บ (๐—ง๐—ข๐—ฆ) at ๐—Ÿ๐—ฎ๐—ฝ๐—ฒ๐˜๐—ฎ๐˜€๐—ถ ๐—œ๐—ป๐˜๐—ฒ๐—ฟ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—–๐—ผ๐—ป๐˜๐—ฎ๐—ถ๐—ป๐—ฒ๐—ฟ ๐—ง๐—ฒ๐—ฟ๐—บ๐—ถ๐—ป๐—ฎ๐—น (๐—Ÿ๐—œ๐—–๐—ง) in Port Vila, Vanuatu.

With nearly 20 years of experience in the shipping and logistics industry, Wave Systems brought deep expertise across shipping, transport, warehousing.

โ€œ๐˜๐˜ฏ ๐˜—๐˜ฐ๐˜ณ๐˜ต ๐˜๐˜ช๐˜ญ๐˜ข ๐˜ธ๐˜ฆ ๐˜ณ๐˜ถ๐˜ฏ ๐˜ข ๐˜ถ๐˜ฏ๐˜ช๐˜ฒ๐˜ถ๐˜ฆ ๐˜ฐ๐˜ฑ๐˜ฆ๐˜ณ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ธ๐˜ช๐˜ต๐˜ฉ ๐˜ด๐˜ฉ๐˜ช๐˜ฑ๐˜ฑ๐˜ช๐˜ฏ๐˜จ, ๐˜ต๐˜ณ๐˜ข๐˜ฏ๐˜ด๐˜ฑ๐˜ฐ๐˜ณ๐˜ต & ๐˜ธ๐˜ข๐˜ณ๐˜ฆ๐˜ฉ๐˜ฐ๐˜ถ๐˜ด๐˜ช๐˜ฏ๐˜จ. ๐˜ž๐˜ข๐˜ท๐˜ฆ ๐˜š๐˜บ๐˜ด๐˜ต๐˜ฆ๐˜ฎ๐˜ด ๐˜ฑ๐˜ณ๐˜ฐ๐˜ท๐˜ช๐˜ฅ๐˜ฆ๐˜ฅ ๐˜ข ๐˜ง๐˜ถ๐˜ญ๐˜ญ๐˜บ ๐˜ช๐˜ฏ๐˜ต๐˜ฆ๐˜จ๐˜ณ๐˜ข๐˜ต๐˜ฆ๐˜ฅ ๐˜ด๐˜ฐ๐˜ญ๐˜ถ๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ค๐˜ฐ๐˜ท๐˜ฆ๐˜ณ๐˜ช๐˜ฏ๐˜จ ๐˜ข๐˜ญ๐˜ญ ๐˜ข๐˜ด๐˜ฑ๐˜ฆ๐˜ค๐˜ต๐˜ด ๐˜ฐ๐˜ง ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฐ๐˜ฑ๐˜ฆ๐˜ณ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ. ๐˜›๐˜ฉ๐˜ฆ๐˜ช๐˜ณ ๐˜ต๐˜ฆ๐˜ข๐˜ฎ ๐˜ข๐˜ญ๐˜ด๐˜ฐ ๐˜ฉ๐˜ฆ๐˜ญ๐˜ฑ๐˜ฆ๐˜ฅ ๐˜ช๐˜ฎ๐˜ฑ๐˜ญ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต ๐˜ฑ๐˜ณ๐˜ฐ๐˜ค๐˜ฆ๐˜ด๐˜ด๐˜ฆ๐˜ด ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ค๐˜ฆ๐˜ฅ๐˜ถ๐˜ณ๐˜ฆ๐˜ด ๐˜ต๐˜ฐ ๐˜ช๐˜ฏ๐˜ค๐˜ณ๐˜ฆ๐˜ข๐˜ด๐˜ฆ ๐˜ฆ๐˜ง๐˜ง๐˜ช๐˜ค๐˜ช๐˜ฆ๐˜ฏ๐˜ค๐˜บ. ๐˜“๐˜ฆ๐˜ท๐˜ฆ๐˜ณ๐˜ข๐˜จ๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ข๐˜ฃ๐˜ญ๐˜ฆ๐˜ต ๐˜ฅ๐˜ฆ๐˜ท๐˜ช๐˜ค๐˜ฆ๐˜ด ๐˜ง๐˜ฐ๐˜ณ ๐˜ณ๐˜ฆ๐˜ข๐˜ญ-๐˜ต๐˜ช๐˜ฎ๐˜ฆ ๐˜ถ๐˜ฑ๐˜ฅ๐˜ข๐˜ต๐˜ฆ๐˜ด, ๐˜ต๐˜ฉ๐˜ฆ ๐˜›๐˜–๐˜š ๐˜ฐ๐˜ง๐˜ง๐˜ฆ๐˜ณ๐˜ด ๐˜ข ๐˜ถ๐˜ฏ๐˜ช๐˜ง๐˜ช๐˜ฆ๐˜ฅ ๐˜ด๐˜ฐ๐˜ญ๐˜ถ๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ช๐˜ฏ๐˜ต๐˜ฆ๐˜จ๐˜ณ๐˜ข๐˜ต๐˜ฆ๐˜ฅ ๐˜ธ๐˜ช๐˜ต๐˜ฉ ๐˜ฐ๐˜ถ๐˜ณ ๐˜ง๐˜ช๐˜ฏ๐˜ข๐˜ฏ๐˜ค๐˜ช๐˜ข๐˜ญ ๐˜ด๐˜บ๐˜ด๐˜ต๐˜ฆ๐˜ฎ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ด๐˜ฉ๐˜ช๐˜ฑ๐˜ฑ๐˜ช๐˜ฏ๐˜จ ๐˜ญ๐˜ช๐˜ฏ๐˜ฆ๐˜ด.โ€
โ€” ๐—ฅ๐˜‚๐˜€๐˜€๐—ฒ๐—น๐—น ๐— ๐—ถ๐˜๐—ฐ๐—ต๐—ฒ๐—น๐—น, GM, Ifira Port Development Services

During the initial rollout, Wave Systems delivered onsite training, documented processes, and provided go-live and post-go-live support. Their commitment continues through regular reviews and training visits, ensuring the TOS evolves with LICTโ€™s growing operational demands.

Following the devastating earthquake in December 2024, which significantly impacted Port Vila and LICT, Wave Systems played a key role in helping the terminal resume full operations. Through innovative strategies and external facilities, LICT not only recovered but also expanded its capabilities.

As part of the long-term recovery, ๐—ฒ๐˜…๐˜๐—ฒ๐—ฟ๐—ป๐—ฎ๐—น ๐˜€๐—ฎ๐˜๐—ฒ๐—น๐—น๐—ถ๐˜๐—ฒ ๐˜๐—ฒ๐—ฟ๐—บ๐—ถ๐—ป๐—ฎ๐—น๐˜€ were established to optimize container transfers and reduce congestion. During a recent support visit by Hana Pokorna, Wave Systems implemented ๐—บ๐—ผ๐—ฏ๐—ถ๐—น๐—ฒ ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€ at the Bladeniere satellite terminal, enabling real-time container tracking and seamless communication with the main wharf.

โ€œ๐˜›๐˜ฉ๐˜ฆ ๐˜›๐˜–๐˜š ๐˜ข๐˜ต ๐˜“๐˜๐˜Š๐˜› ๐˜ฉ๐˜ข๐˜ด ๐˜ช๐˜ฎ๐˜ฑ๐˜ญ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ฆ๐˜ฅ ๐˜Œ๐˜‹๐˜ ๐˜ณ๐˜ฆ๐˜ฑ๐˜ฐ๐˜ณ๐˜ต๐˜ช๐˜ฏ๐˜จ, ๐˜จ๐˜ช๐˜ท๐˜ช๐˜ฏ๐˜จ ๐˜ถ๐˜ด ๐˜ถ๐˜ฑ-๐˜ต๐˜ฐ-๐˜ฅ๐˜ข๐˜ต๐˜ฆ ๐˜ท๐˜ช๐˜ด๐˜ช๐˜ฃ๐˜ช๐˜ญ๐˜ช๐˜ต๐˜บ ๐˜ฐ๐˜ง ๐˜ฐ๐˜ถ๐˜ณ ๐˜ค๐˜ฐ๐˜ฏ๐˜ต๐˜ข๐˜ช๐˜ฏ๐˜ฆ๐˜ณ๐˜ด. ๐˜›๐˜ฉ๐˜ฆ ๐˜ฎ๐˜ฐ๐˜ฃ๐˜ช๐˜ญ๐˜ฆ ๐˜ฅ๐˜ฆ๐˜ท๐˜ช๐˜ค๐˜ฆ๐˜ด ๐˜ข๐˜ต ๐˜‰๐˜ญ๐˜ข๐˜ฅ๐˜ฆ๐˜ฏ๐˜ช๐˜ฆ๐˜ณ๐˜ฆ ๐˜ฆ๐˜ฏ๐˜ด๐˜ถ๐˜ณ๐˜ฆ ๐˜จ๐˜ข๐˜ต๐˜ฆ ๐˜ฎ๐˜ฐ๐˜ท๐˜ฆ๐˜ด ๐˜ข๐˜ณ๐˜ฆ ๐˜ณ๐˜ฆ๐˜ค๐˜ฐ๐˜ณ๐˜ฅ๐˜ฆ๐˜ฅ ๐˜ช๐˜ฏ ๐˜ณ๐˜ฆ๐˜ข๐˜ญ ๐˜ต๐˜ช๐˜ฎ๐˜ฆ, ๐˜ฆ๐˜ญ๐˜ช๐˜ฎ๐˜ช๐˜ฏ๐˜ข๐˜ต๐˜ช๐˜ฏ๐˜จ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ค๐˜ฆ๐˜ด๐˜ด๐˜ช๐˜ฏ๐˜จ ๐˜ฅ๐˜ฆ๐˜ญ๐˜ข๐˜บ๐˜ด.โ€
โ€” ๐—”๐—น๐—ฒ๐˜… ๐—š๐—ถ๐—น๐—น๐—ฟ๐—ผ๐˜†, GM, CMA CGM Vanuatu

A great example of how technology, resilience, and collaboration can transform port operations, even in the face of adversity.

 

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