This podcast explains how best to navigate the hype often associated with AI versus the reality of its use in decision support systems. While AI is often already in use within businesses, Complexica CEO Matt Michalewicz explains the importance of identifying a business problem to solve rather than implementing AI simply for AI’s sake. Artificial Intelligence can add real benefits through supply & demand optimisation, reaching into sales, marketing, supply chain and production systems and processes.
This episode wraps up by covering the need to assess external information as well as information from within the organisation, the use of AI to augment staff and its ability to reduce the complexity of the modern business world. Modern AI systems provide information supporting their decisions which helps people understand and accept them.
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