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How AI Will Change Enterprise Sales (and How it Won't)

13 August 2018

It's not an exaggeration to say that artificial intelligence (AI) and automation pose existential threats to many professions—the number may be as high as 10 million, more jobs than were impacted by the Great Recession of 2008—and sales is no exception. In fact, Forrester predicts a million sales reps will be displaced by 2020.

And yet, like the doomed revelers in the film "Independence Day" who celebrate the arrival of aliens who promptly blow them up, many salespeople seem to be actually looking forward to the arrival of AI. Take Cien’s Global Study on the Future of Sales, for instance, which found that a full 88 percent of sales professionals expect AI to simply make their jobs easier in the next 10 years, not render their profession obsolete.

Complexica's Larry is essentially a sales enablement and intelligence tool that augment sales teams' efforts, empowering them with data and insights on everything from optimal outreach channels to the probability of a win. And that's the way most enterprises today are approaching AI: with an eye toward automating activities, not replacing jobs wholesale.

To read the full story, please visit: http://blog.emissary.io/blog/how-ai-will-change-enterprise-sales

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