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Complexica Expands Team in Australia and Overseas

4 September 2017

Complexica Pty Ltd, a leading provider of Artificial Intelligence software for optimising sales & marketing activities, announced today that created numerous new roles and positions during the past few months, which include the appointment of Dr. Ali Shemshadi, Dr. Riky Tan, and Xiang Li as Machine Learning Scientists, and Iulian Coretchi as General Manager of Testing & Development. Jon Lee has also joined the company as Software Engineering Lead, and Murad Mekhtiev as Business Analyst.

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DuluxGroup Adopts AI-powered Sales Assistant

17 July 2017

DuluxGroup has become the latest brand to sign on with artificial intelligence sales optimisation vendor, Complexica, in a bid to automate processes for sales staff and provide a more personalised customer experience.

The deployment of Complexica's Customer Opportunity Profiler (COP) system for the brand's trade paints, texture coatings, and protective coatings businesses, is about reducing non-selling time of sales staff, personalise customer interactions and conversations, and automate the manual research undertaken by sales staff. According to DuluxGroup, customer research and analysis across the brand's offerings was a well-recognised problem meant most sales teams lacked the time and analytical skills to execute, often leading to the under- or over-servicing of accounts, lost opportunities, and poor allocation of resources and time.

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Complexica Wins Tender to Provide Artificial Intelligence Software for Pfizer Australia

3 May 2017

Complexica Pty Ltd, a leading provider of Artificial Intelligence software for optimising sales and marketing decisions, announced today that it has won a tender at Pfizer Australia for the deployment of its What-if Simulator & Optimiser, powered by Complexica’s award-winning Artificial Intelligence platform, Larry, the Digital Analyst®.

“After evaluating a number of software companies in the marketplace that possess advanced prediction and optimisation capabilities, we have ultimately selected Complexica as our vendor of choice.” said Andrew Endicott, Brand Manager for Pfizer Australia. “We have found that answering complex “what-if” questions is a challenging and time-consuming endeavour, and we believe that Complexica’s What-if Simulator & Optimiser can provide Pfizer Australia with a platform for scenario analysis that will improve our decision-making in the future. We look forward to working with Complexica to address some of the analytical and “what-if” challenges facing our business and operating environment.”

Pfizer Australia is part of Pfizer, Inc., which is the world's largest research-based pharmaceutical company, employing more than 96,000 people globally and turning over in excess of $52 billion annually. The company's key areas of focus are immunology, oncology, cardiology, diabetology/endocrinology, and neurology. Since being founded in 1849, the company has been committed to applying science and its global resources to improve health and well-being at every stage of life. For more information about Pfizer, please visit: www.pfizer.com

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Pfizer Australia Adopts AI-Powered Digital Analyst for Sales and Marketing Decision Making

3 May 2017

Pfizer Australia is rolling out artificial intelligence-based digital analyst tools from Complexica in a bid to improve the pharmaceutical company’s data-driven sales and marketing decision making.

Based on its digital analyst engine, dubbed Larry, Complexica’s What-if Simulator allows Pfizer to test and optimise a range of scenarios based on internal and external data sets. In a statement, the company said it plans to use the software to simulate the impact of sales and marketing strategies, investigate assumptions and hypothesis difficult to test in the real world, and compare the outcome of various what-if scenarios in order to understand what’s contributing to business results.

Pfizer said the software will also help to understand deterministic and non-deterministic factors presented in its business operations, as well as see how variables within different questions impact one another. Pfizer brand manager, Andrew Endicott, said the group evaluated a number of predictive and optimisation offering before opting for Complexica.

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Complexica CEO to Keynote on Artificial Intelligence and Sales Force Automation at CRN's Pipeline Conference

20 March 2017

Complexica Pty Ltd, a leading provider of Artificial Intelligence software for optimising sales & marketing activities, announced today that Matthew Michalewicz will be a keynote speaker at CRN's Pipeline conference in Melbourne on March 23rd and Sydney on April 7th. His keynote will focus on how Artificial Intellingence and big data are being used in the area of sales force automation, particuarly to improve pricing, margins, and sales efficiency and effectiveness.

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Software Robots Can Save Your Sales Career and Drive Revenue

8 March 2017

Servicing a "long tail" of customers with a large SKU range represents a huge challenge for sales reps in terms of investing time in the right areas. Imagine you're a sales rep working in the wine industry. You have hundreds of licensed premises in your territory and knowing who is best to call on and what to talk about, beyond your specials this month, is a massively difficult thing to figure out. In Australia, the average restaurant or licensed premise has 30 different alcohol sales reps calling every month, let alone all the other suppliers competing for their 'share of wallet'. Hundreds of sales people banging away at them... no wonder it is so difficult to get cut-though as a sale person!

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Former Liquor Marketing Group CEO Joins Complexica

9 January 2017

AI software provider Complexica has announced that it has appointed former Liquor Marketing Group chief Doug Misener as a corporate strategy adviser. Misener will be responsible for advising the company on product development and go-to-market strategy in the fast-moving consumer goods (FMCG) sector. Before joining Complexica, Misener was the CEO of Liquor Marketing Group from 2005 and 2016. Prior to that, Misener spent almost 15 years with Lion Nathan in a variety of roles, initially in Pepsi Cola Australia (Lion-owned), and subsequently in the domestic beer business where he led the entire sales function in Australia.

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Liquor Industry Veteran Joins Complexica

9 January 2017

Complexica Pty Ltd, a leading provider of Artificial Intelligence software for optimising sales & marketing activities, announced today that Doug Misener has joined the company as Corporate Strategy Advisor. An innovative and strategic thinker with more than 30 years experience in the liquor industry, Doug will advise the company on product development and go-to-market strategy in the fast-moving-consumer-goods (FMCG) sector.

Before joining Complexica, Doug was the CEO of Liquor Marketing Group, which is one of Australia’s leading alcohol marketing groups with more than 1,400 retail outlets that turnover in excess of $1 billion annually. During his tenure at LMG from 2005 – 2016, Doug transformed the business by divesting its wholesaling division, overhauling its systems & processes, and achieving a debt-free position. His initiatives led to improved relationships with key suppliers, more effective marketing programs, and greater service levels to the retail outlets. 

“I am thrilled to be joining a business the calibre of Complexica, particularly at such an important time in its evolution,” said Doug Misener. “It isn’t often you get the chance to join a company where your belief in the product offering, the organisational capability, and their commitment to deliver on behalf of their customers, is so high. I speak from first-hand experience as a former key customer of Complexica, on what was a very successful major transformation project. That experience opened my eyes to impact that Complexica’s AI applications can have on a business. I look forward to assisting Complexica’s growth ambitions in the FMCG sector.”

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Bunzl to Implement Complexica’s Order Management System (OMS), Powered by Larry, the Digital Analyst®

10 December 2016

Complexica Pty Ltd, a leading provider of Artificial Intelligence software for optimising sales and marketing activities, announced today that it has signed a contract with Bunzl for the deployment of its Order Management System (OMS) for in-field sales reps and customer service staff. Complexica’s Order Management System (OMS) is powered by Larry, the Digital Analyst®, and provides sales, telesales, and customer service staff with advanced capabilities for intelligent quoting, order processing, CRM, and guided-selling.

“Given we supply over 10,000 customers with an extensive product range in excess of 40,000 SKUs, there is a high level of complexity our team needs to manage on a day-to-day basis,” said Kim Hetherington, CEO of Bunzl Australasia. “To help our sales team focus on what they do best – provide maximum customer service and value to our customers – we have partnered with Complexica to provide real time information by automating processes to reduce inherent complexity, particularly in the areas of in-field quoting and order processing. Complexica’s Order Management System and Larry, the Digital Analyst will provide our sales team of more than 300 with real-time analytics, insights, to empower decision making and enhanced support. This will create more time for our teams to enable them to see more customers each day and provide the Bunzl personalised experience.”

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Complexica Principal Data Scientist Featured on AlphaTransform Podcast

1 November 2016

Anthony Lake, Principal Data Scientist of Complexica, discusses Artifical Intelligence and big data on the AlphaTransform podcast. To listen to the full podcast, please visit: www.alphatransform.com.au/alpha-geek-podcast-episode-3-anthony-lake-on-ai-machine-learning-algorithms-and-influencing-people-for-data-science

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Complexica CEO to Provide Keynote on Artificial Intelligence at the Annual Australian Payroll Association Conference

17 October 2016

Complexica Pty Ltd, a leading provider of Artificial Intelligence software for optimising sales & marketing activities, announced today that the company’s CEO will be a keynote speaker at the 2016 Australian Payroll Association’s annual conference held in Melbourne on the 21st of October.

Matthew Michalewicz’s keynote will focus on the topics of big data, disruption, and Artificial Intelligence, and how these trends and market forces will change the future of the workforce. He will provide real-world examples of how Artificial Intelligence has already been applied to payroll and HR data to drive tangible improvements to the bottom line, and how Artificial Intelligence is automating the most complex of tasks in organisations around the world. Engaging and educational, Matthew’s keynote will draw on facts, studies, and real-life examples from his 20-year career running Artificial Intelligence software companies in the United State, Europe, and Australia.

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Complexica CEO Interview with G Advertising

7 October 2016

Jodie Gaffney, Managing Director of G Advertising, discusses entrepreneurship, Artificial Intelligence, and big data with Matthew Michalewicz. To watch the video, please visit: www.gadvertising.com.au/single-post/2016/10/07/Matthew-Michalewicz-Interview 
 
 
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